General Shipping Guidelines

ORDERS ARE SHIPPED MONDAY-FRIDAY ONLY. YOUR ORDER SHIPPING TIMES MAY VARY TAKING ANYWHERE FROM 3-7 DAYS BEFORE SHIPPING FROM OUR FACILITY.

ONCE YOUR ORDER HAS BEEN PROCESSED AT ONE OF OUR FACILITIES YOUR ORDER WILL BE SENT VIA ONE OF THE FOLLOWING CARRIERS.

3-5 BUSINESS DAYS VIA ROYAL MAIL 

PLEASE ALLOW 2 TO 3 WEEKS FOR SHIPPING, BEFORE CONTACTING US ABOUT YOUR ORDER.

ORDERS PLACED ON THE WEEKEND AND HOLIDAYS WILL BE PROCESSED ON THE NEXT BUSINESS DAY.

SHIPPING RESTRICTIONS:  WE CANNOT SHIP TO P.O. BOXES, APO, AND, FPO ADDRESSES. ORDERS ADDRESSED THIS WAY WILL NOT BE PROCESSED AND NOT ACCEPTED IN THE SHIPPING FIELD DURING CHECKOUT.

NON-SHIP HOLIDAY SCHEDULE (MEANING ORDERS WILL NOT BE SHIPPED ON THESE HOLIDAYS);

CHRISTMAS EVE

CHRISTMAS DAY

NEW YEARS EVE

NEW YEARS DAY

When is my order shipped?

We ship within 24 hours of the order being placed. Orders placed over the weekend are processed on the Monday

How long will it take to get my order?

This depends on whether it's a *Domestic or an International order. All orders within the U.K. are considered domestic orders and they are shipped and delivered within 2-5 business days.

Where’s my package?

Please be advised that we request buyers to fill in there address details accurately at the time of him/her placing the order.

If the buyer has placed the order with a wrong address then we will not be held responsible for him/her not receiving the item. You will need to contact your local post office to see if item has been returned to them.

If you do not receive your package within 10 days of placing the order, then please get in-touch by using the Contact Us page by Clicking Here

Customs Fees For International Buyers

We charge international postage fee's in relation to your location. But each country varies in customs fees and taxes, these and any additional fees have to be taken up by you with customs in your country.

How can I change my order after it’s been placed?

Since the turnaround time on weekdays is around 24 hours, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting us immediately upon realising that something may be wrong with your order. We will always do our best to make sure you’ll get what you need. Please get in-touch by using the Contact Us page by Clicking Here

 

 

Based on 183 reviews
93%
(170)
2%
(3)
2%
(3)
4%
(7)
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A
ES01 Flat Top Kabuki
ANNA-MARIE HEARD (Redruth, GB)
Love this brush

Ordered 5 of these brushes over the last year for family & myself and we all love them. Lovely even coverage & definitely use less product. Started using mine recently with tinted moisturiser & it looks amazing.

P
Makeup Remover Pads
Phillips, Moira (Birmingham, GB)
5 star review

Very happy with makeup remover pads that recent order made for my friends
Not allowing me to tick 5 stars though

A
Makeup Remover Pads
Annette Oxley (Carlisle, GB)
Brilliant pads

Bigger than other pads I have used and therefore much more practical. Remove makeup easily with just water or cleanser and easy to clean with soap and hot water.

B
ES01 Flat Top Kabuki
Barbara Guest (Wigan, GB)
Great Product

Excellent product can't explain how much the coverage of my foundation has improved and my skin looks so much better. Just brilliant

T
ES01 Flat Top Kabuki
Tania Bean (Fleet, GB)
Brilliant makeup brush

Absolutely love my makeup brush. This is my second purchase. Highly recommend

S
ES01 Flat Top Kabuki
Susan Shaw (Bradford, GB)
Very Good Brush

I haven’t used this with a full coverage foundation as yet as still using a mixture of lightweight tints and concealer. However the brush definitely does blend everything nicely and particularly if I blend a tiny amount of concealer on my eyelids - blends this really well. A very good purchase!

L
Makeup Remover Pads
Linda Harrison (Worksop, GB)
Face Life Saver

As l’ve gotten older my skin cannot tolerate chemical makeup removers of any kind, lotions,liquids makeup remover pads so these pads that only use water are an absolute godsend and l would recommend them to anyone who has a similar problem to me. Brilliant product, will always buy them now.

C
Makeup Remover Pads
Carol Deamer (Rotherham, GB)
Make up remover pads

I love your products I have the brush set plus the concealer brush,but I'm still waiting on the order for the makeup remover pads

.
Makeup Remover Pads
.Jayne Gilchrist (London, GB)
Make Up Remover Pads

Love these pads. The pad removes my makeup perfectly 🥰

L
Makeup Remover Pads
Lorraine Ross (Paignton, GB)
Makeup pads

Love these pads ,takes makeup off easily with water and cleanser .Then throw in washing machine to clean .

S
ES01 Flat Top Kabuki
Sandie (Flitwick, GB)
Kabuki Brush

Great brush, makes applying foundation so easy

G
Makeup Remover Pads
Gillz (Preston, GB)
Make up Removing Pads

Absolutely amazing! Make up comes off a treat & I love these as they can be washed so last ages!!

L
Makeup Remover Pads
Lindsey Bernard (Croydon, GB)
Make up remover pads

Best I have ever used would highly recommend.

L
Makeup Remover Pads
Liz Williamson (Brentwood, GB)
Make up pads

I absolutely love these. So nice to use and get all yr make up off and cleanser. Wash really well and dry easily. I’ve used them for years

K
ZAMIRA PRO TRAVEL & DISPLAY CASE
Katrina Reynolds (St Austell, GB)
Great product

Very pleased with my new case .

K
ES01 Flat Top Kabuki
Kirsty Dudfield (Cheltenham, GB)
Simply amazing!

Why did I not order this brush sooner! It is absolutely amazing and has made a huge difference to my make-up routine. Would 100% recommend it to anyone!

D
MAKEUP BRUSH CLEANER PAD
Denise Bowes (Leeds, GB)
Great little gadget

Saves so much time cleaning your brushes! 😃

K
ES01 Flat Top Kabuki
Katrina Reynolds (St Austell, GB)
Great products.

Did receive a faulty item but was soon replaced overall very pleased with these brushes.

h
Brush Shampoo & Cleaner Pad Bundle
helen house (Portsmouth, GB)
Brilliant

I was a little sceptical before I tried this product, but it’s absolutely amazing! My brushes I like brand-new now… 10/10… will be buying again for sure 🙌🏻

W
Brush Shampoo & Cleaner Pad Bundle
Wendy Allen (Glasgow, GB)
Perfect

A great shampoo. I was using this before, without the cleaner pad, and it was good but now I have the cleaner pad it is exceptional. So glad I purchased it. Would highly recommend anyone to get one with the shampoo.

D
ES01 Flat Top Kabuki
Diane Goldspring (Altrincham, GB)
Love

Love Love Love this brush

J
Eye Brush Collection
Julie Batty-Smith (Shaftesbury, GB)

Eye Brush Collection

J
ES01 Flat Top Kabuki
Julie White (Canterbury, GB)

Would happily recommend very easy to use x

P
Eye Brush Collection
Pippa Morency (Taunton, GB)
Eye brush collection

Birthday present all wrapped up til August

K
ES01 Flat Top Kabuki
Karen Langton (Sheffield, GB)

ES01 Flat Top Kabuki